Phone: 816-628-6711
105 W. Washington - Kearney, MO 64060
M-F: 7:30AM-5:30PM; SAT: 8:00AM-NOON; SUN: CLOSED
24 Hour Emergency Service on Heating and Cooling


Call Us: (816)628-6711

Serving The Northland for Over 60 years

Our Storefront Yesterday and Today

Businesses and trends have come and gone throughout the decades in the Northland, but one business has stayed true to its roots for over six decades. Pence's HVAC & Appliances has been a prominent business in the Kearney and surrounding communities for 61 years and doesn't plan on leaving anytime soon.

Owner Bob Pence's father opened the business the exact same day Bob was born in 1947. Pence's started out as a small service – oriented company and was kicking up dust in the booming region, literally.

For the first five years, Pence's floor consisted of dirt. Since then, Pence's has moved with the times and offers top-of-the-line and up-to-date products for area residents.

We have a 4,000 square foot showroom floor packed with the latest GE Appliances. We are a Brandsource company and are a GE Showcase Dealer. We sell the leading brands of heating and cooling units. We are a Trane Dealership with the designation as a Trane Comfort Specialist, and a seller of Lennox Indoor Comfort Systems.

Pence's HVAC & Appliances sells and services all makes of heating and cooling systems, as well as appliances. We have master plumbers and electricians on staff ready to handle projects for new or existing homes.

The Pence's Team

  • Bob - The Boss

    The owner of the store and who thinks he runs the show. Bob has been working in the industry for over 30 years. 

  • Todd - HVAC Expert

    Todd will service any problems you are having with your heating or cooling, including emergency after-hour visits. He has been working in this industry for 32 years and at Pence's for 17 years.

  • Andy - The Appliance Whisperer

    Andy is Pence's appliance service technician. His vast experience allows him to resolve any appliance repair issue you may have. Andy has been working in this industry for 42 years and at Pence's for 31 years.

  • Jeremy - Installation Guru

    Jeremy handles deliveries and installations, plus removal of unwanted products.

  • Roberta - The Friendly Voice

    Ever wonder who was the nice voice on the other end of the phone? Meet Roberta, aka "Bert". She handles our appointments, clerical and back-of-house needs. Give us a call and she will help setup an appointment today.

  • Sadie - The Real Boss

    Meet Sadie, the cat. She's the real boss who runs the show but shhh...DTB (Don't Tell Bob). Sadie has been working at Pence's for 6 years.

Why Choose Us

We maintain the highest levels of quality and service that just can not be found at any of the other big-box retailers. Our team has decades of experience with all things appliances, heating, and cooling.

We are locally owned, operated and employed. The money you decide to share with us goes back into this neighborhood.

Contact Us

Visit Our Showroom

Before you buy from a big-box retailer give us a call or stop by to talk with our staff, check out our inventory and friendly service.

Hours:
M-F: 7:30AM to 5:30PM
Sat: 8:00AM to Noon
Sun: Closed

Address:

105 W. Washington St,
Kearney, MO 64060

Directions


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qualifications

We are appliance, heating and cooling professionals.

We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis. We, and they, are certified by the following industry organizations:

  • Trane Comfort Specialists
  • Qualified Trane Comfort Specialists

    This badge lets you know you’re working with a Trane dealer of the highest standing. A dealer who is committed to the best in every aspect of our business, from installation and service, to customer satisfaction and employee training.

    Pence's is a charter member of the Trane Comfort Specialists program. That means we were one of the original stores awarded this honor and have more experience than most anybody you'rr deal with.

    Not every dealer qualifies as a Trane Comfort Specialist (TCS) dealer. Each year, we qualify for Trane Comfort Specialist status by meeting Trane’s stringent standards and demonstrating a commitment to customer satisfaction and continuing education.

    TCS dealers across the country have earned a 90% or higher customer satisfaction score and a 85% or higher customer referral rate.



  • GE Showcase Dealer
  • GE_Showcase_Dealer

    We are a trusted retailer of all GE appliances. Stop by our 4,000 sqaure foot showroom to see our wide selection. We stock almost everything GE sells and if we don't have it in stock we can order it for you. We also can order your appliances as quickly as the next day.(Orders placed by 10AM arrive the next day.)

  • BBB Accredited
  • Better Business Accredited Business

    The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.